ABOUT THE SHOW
Are tickets on sale yet?
Yes, tickets are on sale - click here
What are the Show opening times?
The Show is open from 10am - 6pm
Are pets allowed at the Show?
Pets are not allowed at the Motorhome and Caravan Show. However, assistance dogs are always welcome. For more information visit the disabled access page. Please note - pets should not be left unattended in parked vehicles.
My discount code won't work
If your code isn't working please contact email@example.com. All discount codes expire at 23:59 on 16/10/23 unless stated otherwise.
Is there a campsite at the Show?
We do not have an onsite campsite at the Show. Click here to find a local campsite
Is there a cloakroom?
Yes there is a cloakroom. Coats and jackets may be left at a charge of £2 per item and luggage/bags will be charged at £3 per item. All payments are contactless via card. The cloakroom will be open 30 minutes before the event opens and will close 1hr after the event closes.
Is there WIFI?
Yes there is a free visitor WIFI across the NEC. If you are having trouble connecting, head to the Visitor centre.
Can I buy a ticket on the door?
Tickets must be purchased online in advance of the Show. Tickets will not be sold on the gate, please do not travel to the Show without a valid ticket
Can I use my ticket on another day?
Tickets are day specific and can only be used for the day purchased. If you would like to change to another day, you can do this via the See Tickets customer service portal.
Can I use my ticket on multiple days?
Tickets can only be used once. If you wish to attend multiple days you must buy multiple tickets.
I haven't received my tickets.
Tickets have been sent via email - please check your junk folder. If you have not received your tickets, click here to resend them to yourself.
What is a transaction fee and when does it apply?
The transaction fee is charged per order regardless of the number of tickets purchased. If you purchase six tickets, you only pay one transaction fee.
The fee contributes to the cost of delivering the tickets, whether it is through the post, electronically or collecting at the venue. The transaction fee also contributes to other operational costs and overheads associated with ticket transaction e.g. stock administration and inventory control. For more information click here
How do I claim a carers ticket?
A carer accompanying a Registered Disabled visitor (who has a valid ticket for the Show) is free of charge. To book your free of charge carers ticket please click here
Do you have a special rate for children?
Children 15 years and under visit for free when accompanied by a full paying adult or senior but still require a ticket. Please select the kids ticket when buying your tickets. Please note: max 4 children per paying adult. Children cannot enter without a ticket.
How much is parking at the NEC?
Parking for the Motorhome and Caravan Show is included in the ticket price. Strictly no overnight parking is allowed on the site.
Can I park my motorhome at the NEC?
When arriving at the NEC the parking staff will be on hand to direct you to the appropriate car park. Strictly no overnight parking is permitted.
What time does the car park open and close?
Car parks at the NEC open at 7am and close at 11pm